Terms of Hire
General terms of use
- All bookings are final and non-refundable.
- You must adhere to your booking and time and not arrive earlier than your start time, or leave later than your end time.
- We do not leave changeover time between bookings, so it is essential that you leave promptly at your end time.
- You must put away all equipment that you use during your session, in the place and condition that you found it.
- It is your responsibility to leave the studio in the same condition that your found it.
- All rubbish/litter must be put in the bin and if you used any tea/coffee mugs then these must be washed before the end of your booking.
- You must not remove any of our kit from the studio, under any circumstance.
- CCTV is in operation at all times within the studio. This is only reviewed in case of damage or complaint.
- If any of our kit, or the studio space, sustains damage during your booking, you must inform us immediately. In the event that one of our team are not available in the adjoining office space, you must phone the number provided in the studio and fill out an incident report. If it is found (by examining the kit and/or reviewing CCTV footage) that the damage is due to your negligence then you will be liable for the replacement of the item.
Your first visit
On your first visit to Swindon Studio, we will spend a little time before your session’s start time showing you around the studio and explaining how the various bits of equipment work.
This is a complimentary service, but must always happen the first time you visit, even if we already know you.
You only need to do this before your first booked session. It’s just a way for us to show you where everything is kept, how the key pieces of equipment works, and to talk through our health and safety guidelines with you.
Swindon Studio’s equipment & kit
All equipment owned by Swindon Studio must ONLY be used inside the studio. You must not remove any of our equipment from the studio room, for any reason.
Note: not all equipment is always available, please let us know what you will be needing when booking.
It is necessary for you to undergo a short training session for Hedler and Broncolor equipment the first time you use these even if you have previously used the studio.
Specialist equipment
Some of our equipment is only available with supervision by one of our team.
An additional hire charge may apply if you wish to use this kit, and you MUST state it at the time of booking, or let us know at least 72 hours in advance of your booking so that we can ensure both the equipment and a member of our team will be available.
Specialist kit includes:
- Macro lenses
- High speed flash
- Water drop kit
- Fibre optic light source
